Your Judge.me reviews live inside Judge.me. That's fine until you want to do something else with them: back them up, read them all in one place, move to another review app, or use them in a tool that works from a spreadsheet.
Judge.me can export your reviews as a CSV file on every plan, including Free. This guide covers how to export them, what's in the file, how to get just one product's reviews, and the problems that most often trip people up.
Steps checked against Judge.me's help center in October 2026. Menus change, so if a button has moved, Judge.me's own export article (linked at the end) is the reference.
How to export your reviews from Judge.me
There are two ways in. Pick the one that matches what you need.
To export all your reviews:
- In your Judge.me admin, open Reviews.
- Click the Export dropdown at the top right.
- Choose Export published reviews. Hidden and archived reviews have their own options in the same menu.
To export one product's reviews:
- In Judge.me, go to Settings, then Product management.
- Find the product and click the three-dot menu next to it.
- Choose Export reviews.
You can also tick individual reviews on the Reviews page and click Export reviews, or narrow the list by date first using the dropdown on the Created column.
How the file arrives: with fewer than 25 reviews, the CSV downloads straight away. With more, Judge.me prepares it in the background and emails you a download link, usually within about three hours. The link expires a few hours after it's sent, so download the file when the email arrives.
Export is free on every Judge.me plan. A single file holds up to 100,000 reviews, which won't be a limit for most small brands.
What's in the file
Each row is one review. The columns cover the review itself, who wrote it, which product it's for, and your reply.
| What it holds | Column | Keep it? |
|---|---|---|
| The review text | body |
Yes. This is the part most tools need |
| Headline, star rating, date | title, rating, review_date |
Usually. Rating and date are useful context |
| Which product | product_id, product_handle |
Yes, until you've filtered to one product |
| Your public reply and its date | reply, reply_date |
Only if you need them |
| Photo links, source, status, internal ID | picture_urls, source, curated, metaobject_handle |
Usually not |
| Reviewer name and email | reviewer_name, reviewer_email |
Remove before sharing the file |
| IP address and location | ip_address, location |
Remove before sharing the file |
Take out the personal data before the file goes anywhere. The export includes each reviewer's name, email address, IP address and location. You don't need any of that to work with what reviews say. Delete those columns before you send the file to a freelancer, an agency or another tool. It's one less copy of your customers' details to worry about.
Don't edit the review text. Fixing a typo is tempting, but if the file is going anywhere that shows or uses reviews, keep each one exactly as the customer wrote it.
Getting one product's reviews from a full export
If you already exported everything, you don't need to export again. Google Sheets can split out one product in a couple of minutes, and it's free.
- Go to Google Sheets, then File, Import, Upload, and choose the CSV. Pick Replace spreadsheet.
- Click the header row, then Data, Create a filter.
- Click the filter icon on the
product_handlecolumn and leave only the product you want ticked. The handle is the end of the product's web address, for exampleslow-melt-cleansing-balm. - Select the visible rows, copy them, and paste them into a new tab, header row included.
- Delete the personal-data columns:
reviewer_name,reviewer_email,ip_addressandlocation. - With that tab open, go to File, Download, Comma-separated values (.csv). Sheets saves only the tab you're on.
You now have one product's reviews in a clean file, without your customers' contact details.
Common problems and fixes
The email never arrived. Larger exports come by email, sent to the address on your Judge.me account. Check spam and promotions, and give it up to about three hours. If the link has expired by the time you open it, run the export again.
Some reviews are missing. "Export published reviews" leaves out hidden and archived ones. If you need those too, export them separately from the same menu.
Some rows have no product. Reviews that aren't attached to a product in Judge.me, such as store reviews or reviews imported without one, come through with product_id and product_handle empty. A filter on product_handle won't pick them up. In Google Sheets they show up under (Blanks) in the filter list, so check there if a product's count looks low.
Accents, apostrophes or emoji look garbled. That's usually the spreadsheet program, not the file. Open the CSV in Google Sheets, or if you use Excel, import it through the Data menu and choose UTF-8 instead of double-clicking the file.
Reviews with line breaks look split across rows. Again, usually a display issue. Open the file in Google Sheets, which keeps each review in one cell.
You have more reviews than a tool accepts. Many tools cap how many reviews they read at once. Sort by review_date and keep the most recent ones, which also reflect the product as it is now.
What to do with the file
A CSV of one product's reviews is the easiest way to read them as a whole. Sort by rating to see what the three-star reviews have in common, or skim the body column for the questions that keep coming up. Those recurring questions are what a product-page FAQ should answer. Our guide on writing product page FAQs for skincare covers that next step.
If you'd rather not do that reading by hand, this is the file Thresh FAQ works from. Rename the body column to review_text, the only column Thresh needs, and upload it. Thresh finds the recurring themes, you approve the ones that matter, and it writes one FAQ for every theme you keep, plus before-you-buy notes.
Thresh doesn't connect to Judge.me or to your store. It reads the file you upload, up to 200 reviews per product, and ignores any extra columns, so reviewer names are never stored. Your first 3 runs are free, then it's $2.45 a run, with no subscription.
Your first 3 runs are free · No credit card · No subscription
— Vicky at Thresh